Course
Policies & Procedures - Administrative & Service Environment (ASE)
Policies & Procedures - Administrative & Service Environment (ASE)
The Administrative and Service Environment standards reflect the significant impact that accessibility, health, and safety have on an organization’s productivity. These standards address explicitly how accessibility, emergency response...
Policies & Procedures - Behavior Support & Management (BSM)
Policies & Procedures - Behavior Support & Management (BSM)
Effective behavior support and management practices center around preemptive interventions, such as identifying challenging behaviors and working with the service recipient and their support systems to create practical solutions in order to...
Policies & Procedures - Client Rights (CR)
Policies & Procedures - Client Rights (CR)
One of COA’s Guiding Principles for Effective Practice is to respect the rights of individuals, which requires that practices reflect a profound respect for personal dignity, confidentiality, and privacy. This principle is evident throughout...
Policies & Procedures - Crisis Response & Information Services (CRI)
Policies & Procedures - Crisis Response & Information Services (CRI)
Crisis Intervention Services are immediate methods of intervention that can include stabilization of the person in crisis, counseling and advocacy, and information and referral, depending on the assessed needs of the individual. Crisis Hotline...
Policies & Procedures - Counseling, Support & Education Services (CSE)
Policies & Procedures - Counseling, Support & Education Services (CSE)
Counseling, Support, and Education Services are community-based, prevention-focused programs and activities to help families and individuals of all ages cope with the stresses of daily living. Services emphasize personal growth, development, and...
The Essentials January 2020 (Essentials 101-Aug-c)
$375.00
The Essentials January 2020 (Essentials 101-Aug-c)
The Essentials of Victim Advocacy course is one of two nationally approved prerequisite trainings, offered in the state of Ohio, for assisting individuals in becoming a comprehensive National Credentialed Advocate. Participants who complete...
Policies and Procedures- Ethics (ETH)
Policies and Procedures- Ethics (ETH)
COA’s Ethical Practice standards are based on the assumption that good resource management drives excellence in organizational performance and service delivery, and that good resource management cannot occur in an environment that lacks...
Policies & Procedures - Financial Management (FIN)
Policies & Procedures - Financial Management (FIN)
Sound financial management begins with an organization’s commitment to providing high quality services relative to its mission or purpose. Leadership creates a culture of honesty and ethics in all areas of organizational practice, including the...
Policies and Procedures- Governance (GOV)
Policies and Procedures- Governance (GOV)
COA’s Governance standards address several developments related to the concept of leadership: public sector discussion influencing accountability in the nonprofit sector; evidence found in the mental health literature of an association between...
Policies & Procedures - Human Resources (HR)
Policies & Procedures - Human Resources (HR)
Sound financial management begins with an organization’s commitment to providing high-quality services relative to its mission or purpose. Leadership creates a culture of honesty and ethics in all areas of organizational practice, including the...